On April 5th 2012 we will remove the live chat support. We feel that your questions are much better answered in email and this is a much well suited support channel for our VPS hosting service.
Our support staff will continue to be available 24/7 and our target is to answer any ticket in a few minutes, our current response time being under 10 minutes. You can also reach us by phone at +40 364 566 777.
I want to remind you about our community support channels where you’ll find other customers and also our staff:
- IntoVPS forum – http://www.intovps.com/forum/
- #intovps IRC channel on FreeNode. Here’s a IRC web interface: webchat.freenode.net